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Privacy Policy

Last updated: June 7, 2026

This Privacy Policy describes how CarRentSaaS ("we", "us", "our") collects, uses, and protects your personal information when you use our car-rental SaaS platform (the "Service"). By using the Service, you agree to the practices described in this policy.

1. Information We Collect

Account Information: When you sign up, we collect your name, email address, phone number, business name, and billing details.

Business Data: Information you upload to the platform including vehicle records, customer records, booking details, payment records, contracts, and uploaded documents.

Usage Data: We automatically collect information about how you interact with the Service, including IP address, browser type, pages visited, features used, and timestamps.

Payment Information: Payment details are processed through our payment partners (e.g., GCash, bank transfers). We store transaction references but do not store full credit card numbers.

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the Service
  • Process your subscription payments
  • Send transactional emails (booking confirmations, payment receipts, system notifications)
  • Provide customer support
  • Monitor and prevent fraud or abuse
  • Comply with legal obligations

3. Data Storage and Security

Your data is stored on secure servers with encryption in transit (HTTPS/TLS) and at rest. We implement industry-standard security measures including access controls, regular backups, and monitoring. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

4. Data Sharing

We do not sell your personal information. We may share data only in the following circumstances:

  • Service Providers: Third-party services that help us operate the platform (hosting, email delivery, payment processing)
  • Legal Requirements: When required by law, court order, or government request
  • Business Transfers: In connection with a merger, acquisition, or sale of assets (with prior notice)

5. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data (subject to legal retention requirements)
  • Export your data in a standard format
  • Withdraw consent for optional data processing

To exercise these rights, contact us at [email protected].

6. Data Retention

We retain your account data for as long as your subscription is active. After cancellation, your data is retained for 30 days to allow for reactivation, after which it may be permanently deleted. Some data may be retained longer to comply with legal, tax, or regulatory requirements.

7. Cookies and Tracking

We use essential cookies to maintain your session and preferences. We may use analytics tools to understand how the Service is used. You can control cookie settings through your browser preferences.

8. Third-Party Links

The Service may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies.

9. Children's Privacy

The Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

10. International Data Transfers

Your data may be processed on servers located outside your country of residence. By using the Service, you consent to the transfer of your data to the Philippines and other jurisdictions where our servers are located.

11. Marketing Use of Your Business

With your permission, we may feature your business as a customer case study or testimonial in our marketing materials. This may include your business name, logo, city/province, public booking page, and a summary of your experience, displayed on our website, social media, advertisements, and other promotional content. We use only information that is already public or that you provide, and we will never disclose your customers' personal data.

Free plan: If you register for our free plan (Kasosyo Free / ₱0 per month), this permission is granted as a condition of, and in exchange for, free access to the Service.

Paid plans: For paid subscriptions, this permission is entirely optional. We will only feature your business if you opt in (for example, by ticking the consent box at registration or telling us directly), and never as a condition of your subscription.

In either case, you may withdraw your permission at any time by emailing [email protected], after which we will stop using your business in new marketing materials (items already published or printed may not be retractable).

12. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated through the platform or by email at least 14 days before they take effect. Continued use of the Service after the effective date constitutes acceptance of the updated policy.

13. Contact Us

For questions about this Privacy Policy or your data, contact us at [email protected].