Help Center · AI chat assistant

The AI chat assistant: what it does and how it hands over

It answers the questions you answer by hand, checks live availability for the customer's dates, quotes your real rates and walks them through the booking and deposit. It replies in the language the customer uses, and anything it cannot answer goes to your team.

Last updated November 3, 2026.

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What it can do

Answer "Available ba?" and "Magkano?" with live availability and your real rates.
Reply in Tagalog, Taglish, Bisaya or English, whichever the customer writes in.
Take the booking and the deposit, and collect self-drive documents on the booking card.
Let returning customers check or cancel a booking.

How it hands over

Anything it cannot answer is handed to you or your team, and you can read every conversation, jump in or take over from the chats inbox. Customers always confirm the booking themselves.

What it costs

The assistant is included in the plans marked AI Chat Assistant. It runs on your own AI provider account, which you connect in your dashboard, so you pay the provider directly for the replies and stay in control of that cost. Until a key is connected, chats go straight to you or your team.

Frequently asked questions

Will it make up prices or availability?

It quotes the rates you have set and checks availability from your calendar. For anything outside that, it hands the conversation to your team.

Can I read what it says to customers?

Yes. Every conversation is in the chats inbox in your dashboard.

What can the AI chat assistant do?

It answers customer questions, checks live availability for their dates, quotes your real rates and takes the booking and deposit. It replies in Tagalog, Taglish, Bisaya or English, and hands the conversation to your team when it should.

Does the AI chat cost extra?

It is included in the plans marked AI Chat Assistant and runs on your own AI provider account, so you pay the provider directly for the replies.

AI chat assistant for car rental Payments and deposits Pricing and plans

More help topics

Getting started Bookings & availability Payments & deposits Rates & pricing Security & data Plans & billing Account & team Connect a custom domain Customer documents & license check Security deposits & refunds Pickup & drop-off transfers Customer portal Extensions & cancellations Online payment gateways Reports & analytics Email notifications & reminders Team roles & permissions Coupons & promo codes Branding your booking website Customize booking forms Move from a spreadsheet Use Messenger with your booking link Set up the AI chat All help topics

Still need help?

Ask us anything about CarRentSaaS or have us set it up for you. We reply by email.