Team roles and permissions: Admin, Manager and Staff
There are three roles. The Admin (the owner) can do everything, a Manager runs bookings, fleet, customers, reports and rates, and Staff handle day-to-day bookings and customers. Only the Admin can change settings, billing, payment methods, domain, email and the team.
Last updated November 3, 2026.
What each role can do
- Everyone: see the dashboard, bookings and customers; create and update bookings, confirm, reject or cancel them and record payments; review customer documents.
- Admin and Manager: add, edit and delete vehicles, brands, types and calendar blocks; delete bookings, write off balances, mark deposits refunded and verify payments; delete customers, sign in as a customer and export customers; open reports and export revenue; manage coupons, seasonal rates and booking forms; delete chat conversations.
- Admin only: settings, billing and plan, payment methods, domain and email, and team members.
Add a team member
- Open Settings, then Team, and choose to add a team member.
- Enter their details and pick Manager or Staff.
- They receive a welcome email to set up their sign-in. They can change the password and turn on two-factor sign-in themselves.
Changing or removing access
You can change a member's role, deactivate and reactivate them, resend an invitation, reset their two-factor sign-in or delete them. Deactivate someone the day they leave.
How many team members
The number of team members depends on your plan. The team page tells you when you are at the limit, and the pricing page compares plans.
Frequently asked questions
Can staff see my reports and revenue?
No. Reports and the revenue export are for the Admin and Managers.
Can a manager change my payment settings?
No. Settings, payment methods, billing, domain and email are Admin only.
Related
Account and team Security and data Pricing and plansMore help topics
Getting started Bookings & availability Payments & deposits Rates & pricing AI chat assistant Security & data Plans & billing Account & team Connect a custom domain Customer documents & license check Security deposits & refunds Pickup & drop-off transfers Customer portal Extensions & cancellations Online payment gateways Reports & analytics Email notifications & reminders Coupons & promo codes Branding your booking website Customize booking forms Move from a spreadsheet Use Messenger with your booking link Set up the AI chat All help topicsStill need help?
Ask us anything about CarRentSaaS or have us set it up for you. We reply by email.
Contact us Start 7-day free trial