Help Center · Set up the AI chat

How to set up the AI chat assistant with your own AI key

Pick an AI provider (Anthropic, OpenAI, Google Gemini or OpenRouter), paste your own API key in the chat settings and test it. The key is saved when the test passes, and the assistant starts answering. Until a key is connected, chats go straight to you or your team.

Last updated November 3, 2026.

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Connect your key

Create an account and an API key with the AI provider you prefer.
In your dashboard open the chat settings and choose the provider.
Paste the key and select Test key. It is saved only when the test passes.
Check the language and tone settings, then try a question on your own site.

Why your own key

The assistant runs on your own AI provider account, so you pay the provider directly for the replies and stay in control of that cost. CarRentSaaS does not add a charge per message.

One key for chat and document checks

The same key powers the automatic LTO license check, so changing it in one place changes it in the other. The document check needs a model that can read images.

When a person is needed

If the chat cannot answer, or the visitor asks for a person, it hands over and you are notified. You can read every conversation, jump in or take over in the chats inbox.

Frequently asked questions

What happens if I do not add a key?

The chat widget still collects messages, and they go straight to you or your team instead of being answered by AI.

Which providers can I use?

Anthropic, OpenAI, Google Gemini and OpenRouter.

Will the AI invent prices?

It quotes the rates you have set and checks availability from your calendar. Anything else is handed to your team.

The AI chat assistant AI chat assistant for car rental Customer documents and license check

More help topics

Getting started Bookings & availability Payments & deposits Rates & pricing AI chat assistant Security & data Plans & billing Account & team Connect a custom domain Customer documents & license check Security deposits & refunds Pickup & drop-off transfers Customer portal Extensions & cancellations Online payment gateways Reports & analytics Email notifications & reminders Team roles & permissions Coupons & promo codes Branding your booking website Customize booking forms Move from a spreadsheet Use Messenger with your booking link All help topics

Still need help?

Ask us anything about CarRentSaaS or have us set it up for you. We reply by email.