Help Center · Use Messenger with your booking link

How to use Messenger with your CarRentSaaS booking link

Keep answering on Messenger, but send customers your booking link so they check live availability and book themselves, upload their documents and payment proof on the booking, and never rely on a chat thread for the record. For customers who only want to chat, record the booking yourself from the dashboard so the calendar stays correct. CarRentSaaS does not reply inside Messenger: the AI chat runs on your booking website.

Last updated November 3, 2026.

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Set it up in four steps

  1. Copy your booking website address. That is your booking link: your free subdomain, or your own domain on plans with Custom Domain. Plans that include a QR code also give you one that opens the booking page.
  2. Put the link where Messenger customers will see it: your page bio, a pinned post, your page's saved replies and the first message you send to every inquiry.
  3. When someone asks "Available ba?" or "Magkano?", reply with a short answer and the link, so they can see availability and rates for their exact dates.
  4. Ask customers to upload their license, ID and payment proof on the booking instead of sending photos in the chat.

For customers who only want to chat

Some customers will always prefer to message. Create their booking yourself from the dashboard with their details and dates, so the vehicle is blocked on the calendar and nobody else can book it. Send them the booking link for their account if you want them to upload documents there.

Let the website chat take the repeat questions

The AI chat assistant on your booking website answers common questions, checks availability, quotes your rates and takes the deposit, in Tagalog, Taglish, Bisaya or English. You can read every conversation in the chats inbox, and jump in or take over when a visitor needs a person.

What it does not do

CarRentSaaS is not connected to your Facebook page, so Messenger conversations are not copied into your chats inbox. Keep Messenger for the personal conversation, and keep the booking record in CarRentSaaS.

Frequently asked questions

Does the AI chat reply to my Messenger messages?

No. The AI chat assistant lives on your booking website. Share your booking link in Messenger and customers continue on the site or in its chat.

Where do I get my booking link?

Your booking website address is your booking link: your free subdomain, such as yourbusiness.carrentsaas.com, or your own domain on plans with Custom Domain.

How do I stop double bookings when customers book through Messenger?

Put every booking on the CarRentSaaS calendar, either by the customer booking themselves or by you recording it. Confirmed dates are then blocked for the next customer.

Related

Compare: CarRentSaaS vs Messenger The AI chat assistant Customer portal

More help topics

Getting started Bookings & availability Payments & deposits Rates & pricing AI chat assistant Security & data Plans & billing Account & team Connect a custom domain Customer documents & license check Security deposits & refunds Pickup & drop-off transfers Customer portal Extensions & cancellations Online payment gateways Reports & analytics Email notifications & reminders Team roles & permissions Coupons & promo codes Branding your booking website Customize booking forms Move from a spreadsheet Set up the AI chat All help topics

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